Medical
80-Hour Medical Interpreter Training and Assessment
80 hours
An 80-hour medical interpreter training program followed by assessment.
Training Academy
Softlancer Training Academy
Eight structured programs covering medical and legal interpreting, compliance, ethics and technical readiness. Public course information only.
Legal
40-Hour Legal Interpreter Training and Assessment
40 hours
A 40-hour legal interpreter training program followed by assessment.
Compliance
HIPAA Training
Training on HIPAA as it applies to interpreting work.
Compliance
FWA Training
Fraud, Waste and Abuse (FWA) training for interpreters.
Compliance
OPI/VRI Compliance
Compliance training for over-the-phone and video remote interpreting.
Professional
Interpreter Ethics and Interpretation Scenarios
Interpreter ethics, explored through interpretation scenarios.
Technical
Call Handling and Platform Walkthrough
Call handling and a walkthrough of the interpreting platform.
Technical
Interpreter Setup Requirements
The equipment, connectivity and workspace readiness expected of remote interpreters.
- Wired / LAN connectivity
- USB headset
- Webcam where required
- Private, confidential workspace
- Equipment readiness
- Platform readiness
Access to training
Assigned onboarding candidates access private training through the Softlancer candidate portal. Course videos, assessments, progress tracking and certificates are not available on this public website.
Assigned to onboarding?
Private training, assessments and certificates are delivered in the candidate portal.