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For Language Service Providers

Interpreter staffing built on a network that is already active

Sourcing, screening, onboarding, training, quality assurance and payment administration — one partner across the interpreter lifecycle.

A staffing team collaborating over video calls

Coverage

Established network

An established interpreter network, ready before your requirement arrives

Recruitment runs continuously through the channels below, so your requirement is matched against an existing pool before targeted sourcing begins.

  • Existing interpreter pool
  • WhatsApp communities and channels
  • Facebook recruitment communities
  • LinkedIn network and groups
Softlancer
interpreter network
  • Website recruitment
  • Regional sourcing partners
  • Vendor network
  • Global vendor sourcing relationships

Interpretation modalities

Coverage shaped around your program

Availability depends on client requirements and mutually agreed terms. Customised staffing models are available.

Remote — OPI

Over-the-phone interpreters for scheduled and on-demand volumes.

Remote — VRI

Video remote interpreters with checked technical readiness.

On-Site

In-person assignments coordinated around location and schedule.

ASL

American Sign Language staffing against client criteria.

Global recruitment & sourcing network

Registered in Wyoming, sourcing across regions

Registered in Wyoming, USA Regional recruitment / sourcing collaborations

Regional recruitment / sourcing collaborations & vendor relationships

  • Dubai / UAE
  • Saudi Arabia
  • South Korea
  • Russia
  • Turkey
  • Costa Rica
  • Nicaragua
  • Uzbekistan
  • Egypt
  • China
  • Pakistan
  • France

These are collaborations and vendor relationships — not Softlancer-owned offices, legal branches or company locations.

Timelines

Agreed timelines, dedicated staff, visible progress

The existing pool is checked first and targeted sourcing is activated as needed. Timelines are agreed and monitored; fulfilment of every requested deadline cannot be guaranteed.

  1. Step 1

    Requirement review

    Client requirements are reviewed in detail.

  2. Step 2

    Agreed timelines

    Deadlines are established together.

  3. Step 3

    Dedicated staff

    A dedicated team is assigned to the requirement.

  4. Step 4

    Milestones

    Recruitment milestones are created.

  5. Step 5

    Progress & communication

    Progress is monitored and communicated.

Assessment

Screening & language assessment

Depending on the requirement, candidate assessment may include:

  • Experience screening
  • Language proficiency
  • Technical readiness
  • Client-specific criteria
  • Training
  • Documentation

ALTA Language Services

Softlancer LLC has a contractual assessment relationship with ALTA Language Services and may use ALTA assessments for applicable language proficiency requirements.

EF SET

Softlancer LLC uses EF SET for applicable English proficiency assessment.

Workforce management

One dedicated team across the interpreter lifecycle

Softlancer LLC works according to applicable client policies, qualification criteria and onboarding requirements.

  1. Recruitment
  2. Screening
  3. Onboarding
  4. Training / Coaching
  5. Quality Assurance
  6. Interpreter Care
  7. Payment Administration

Commercial

Flexible commercial arrangements

Rates and staffing arrangements are flexible and set by mutually agreed commercial terms, depending on:

Language
Modality
Volume
Schedule
LSP rate / payment structure
Service scope

Request interpreters

Tell us what you need

Share languages, modality, volume and schedule. Our staffing team follows up to confirm scope, timelines and terms.

  • OPI, VRI, On-site and ASL
  • Existing pool checked first
  • Dedicated staff & milestones

Request Interpreters

Share your requirement and our staffing team will follow up to agree scope, timelines and commercial terms.

Hours, shifts or session pattern.

If on-site.